information technology service delivery

About Our Client A leading Public sector organisation based in Western Sydney Job Description - Maintain an ITIL compliant Service Desk - Ensuring a high level of customer service for all Service Desk related issues making sure all customers have the best ICT support - Coaching and supporting Team members - Assisting in Financial management and budgets relating to your specific area - Keeping up ...

job details 1. Provide Service Desk Operations Major Actions Maintain an ITIL compliant service desk for incident and problem management. Taking full responsibility for customer service experience and consistently striving to deliver high quality ICT support. Receive, log and report on incoming service requests and ensuring customers are regularly ... informed on the progress of their request. Us...

job details 1. Provide Service Desk Operations Major Actions Maintain an ITIL compliant service desk for incident and problem management. Taking full responsibility for customer service experience and consistently striving to deliver high quality ICT support. Receive, log and report on incoming service requests and ensuring customers are regularly ... informed on the progress of their request. Us...

job details About the Company The client is a forward-thinking organisation operating within a dynamic industry, focusing on innovative solutions in the Early Childhood Systems portfolio. The company manages multiple program streams and technology products while strictly adhering to structured governance processes. They are currently looking for a seasoned and talented Delivery Manager to join th...

job details Recruiting a permanent Delivery Manager role in Townsville or Rockhampton for our client who provide a comprehensive range of operational maintenance, design and construction, remediation, and asset and facilities management services to clients and customers across the resources, telecommunications, transport, energy, water, health, and industrial sectors. ... You will oversee and man...

job details Requirements: ... - Experience in coaching and mentoring other team members preferred. - Sound knowledge of technology risk management concepts, frameworks, and standards. - Strong understanding of the Australian regulatory landscape as it relates to information security / cyber security risk (e.g. CPS 234). - Sound technical knowledge/experience in technology platforms and practices ...

job details APS6 Program Delivery Officer As a program officer, the successful applicant will be responsible for, and play an active role in: Undertaking data analytics to support profiling activities. Investigate areas of non-compliance and leakage and recommend strategies to supervisor to reduce non-compliance and leakage. Promote data integrity through recording of accurate profiling informati...

job details Delivery Lead - Technology Change Projects Randstad Digital are working with a Brisbane based University, who are looking for a Delivery Lead to come join a team that is working across multiple Technology and Business initiatives. ... The Delivery Lead will work across multiple teams and stakeholders across the business to help define business requirements and get them delivered. You ...

About Our Client Key responsibilities of this role will include: - Oversee the management of all processes and activities related to the company's reporting and performance management. - P&L, balance sheet and month end accounting and reporting process within necessary timelines. - Oversight of the company's financial accounting and general ledger systems. - Implement and maintain robust processe...

job details Agile Delivery Lead - Customer Team Outcome Join this Customer Services Strategy Team as a Customer Team Outcome Lead (CTOL) to pioneer new ways of working and drive legacy system modernization through domain-centric delivery. This role is pivotal in shifting our focus from technology-driven changes to customer-centric outcomes. This is a contract position until the end of August 2024...

We do have a number of opportunities in IT. Technologies we look for 1-SharePoint 2-SQL & DBA 3-.Net 4-Java/JavaScript/JWT/J2EE/Angular js/Frameworks etc. 5-Business Analyst 6-Full stack web and product developments. 7-Network Engineers 8-Oracle Fusion D

job details Randstad is recruiting for a 3 month contract, with the possibility of extension, for a state government department on the Gold Coast. The role will see you interacting with multiple stakeholders both internally and externally, collaborating effectively within the department to ensure a smooth service delivery experience and provide assistance to other teams. The ideal candidate will ...

job details Randstad are currently seeking customer service professionals to join a busy call centre located in the Adelaide CBD. As a Customer Service Advisor, you will play a key role in ensuring a high level of customer service is provided to everyone you liase with. The core function of this role is to provide support, advice and information to apprentices and employers. ... Tasks include, bu...

job details Randstad are currently seeking customer service professionals to join a busy call centre located in the Adelaide CBD. As a Customer Service Advisor, you will play a key role in ensuring a high level of customer service is provided to everyone you liaise with. The core function of this role is to provide support, advice and information to apprentices and employers. ... Tasks include, b...

job details Your New Company: An exciting opportunity became available in the heart of Erskine Park. Our client is very well established within the Transport & Logistics sector with always having great delivery and service towards the Transportation community. About the Role: As the Customer Service Officer, you will be working with an incredible team with a mindset of growing together, with havi...

job details The Role The Customer Care Officer, integral to our client Customer Care Team, serves as the initial touch-point for their community across various channels like in-person, phone, and email. Prioritising a seamless customer experience, the role emphasises swift issue resolution while maintaining consistency and excellence in service delivery. About you We're looking for motivated indi...

job details Your new company: Our client is a leading global health care company dedicated to improving the lives of millions worldwide. Their innovative solutions in Imaging, Information, and Monitoring systems drive towards making the world healthier and more sustainable. With a diverse team spanning across numerous countries, they are committed to creating impactful moments of care in various ...

About the business and the role Command51 is a cleaning and grounds maintenance service provider. We are dedicated to providing the right solution for our client's cleaning and grounds needs. We are committed to delivering the highest standard of work each and every time. We aim to become our clients service department, an extension of their organisation, so that they can focus on operating their...

job details Our client is a global market leader for measuring and process technology solutions, with a local specialization into vibrating screens at CHPPs. Their service division is rapidly expanding due to unprecedented growth across Australian industry. As a result, we are looking for a Mechanical Field Service Supervisor based at their Newcastle workshop. ... What's involved? - A mixture of ...

job details Randstad is currently recruiting for AO3 Service Officers for a role with Queensland State Government based in Southport. The role will see you assisting Queensland residents with debts and payments to ensure a positive outcome for all. ... Key duties: - Proactively supporting clients to recover debts - Providing helpful advice and consistent information/education to clients - Interpr...

job details Randstad is currently recruiting for AO3 Service Officers for a role with Queensland State Government based in Southport. The role will see you assisting Queensland residents with debts and payments to ensure a positive outcome for all. ... Key duties: - Proactively supporting clients to recover debts - Providing helpful advice and consistent information/education to clients - Interpr...

job details PURPOSE OF JOB: The Internal Import/Export Customer Service will act as a liaison, provide product/services information and resolve any emerging problems that clients might face with accuracy and efficiency for product being imported and exported. The target is to ensure excellent service standards and maintain high customer satisfaction by ... responding to Local & Export customers e...

job details My client is a recognised leader in airline transportation and due to growth we are currently seeking 4 x Customer Remediation Officers to join the team on a 12 month temp contract Reporting to the Customer Remediation Manager, this position will require the highest level of customer service. Working from the Collingwood head office, Monday to Friday 9am till 5pm ... Key responsibilit...

job details Our client is a global market leader for measuring and process technology solutions, with a local specialization into vibrating screens at CHPPs. Their service division is rapidly expanding due to unprecedented growth across Australian industry. As a result, we are looking for a 2 x Field Service Mechanical Fitters based at their Newcastle workshop. ... What's involved? - OEM mechanic...