About Our Client A leading Public sector organisation based in Western Sydney Job Description - Maintain an ITIL compliant Service Desk - Ensuring a high level of customer service for all Service Desk related issues making sure all customers have the best ICT support - Coaching and supporting Team members - Assisting in Financial management and budgets relating to your specific area - Keeping up ...
job details 1. Provide Service Desk Operations Major Actions Maintain an ITIL compliant service desk for incident and problem management. Taking full responsibility for customer service experience and consistently striving to deliver high quality ICT support. Receive, log and report on incoming service requests and ensuring customers are regularly ... informed on the progress of their request. Us...
job details 1. Provide Service Desk Operations Major Actions Maintain an ITIL compliant service desk for incident and problem management. Taking full responsibility for customer service experience and consistently striving to deliver high quality ICT support. Receive, log and report on incoming service requests and ensuring customers are regularly ... informed on the progress of their request. Us...
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